Understand what’sreally happening.

Investigate any challenge within your organisation. Design your own research, let AI conduct confidential conversations at scale, and turn deeper insights into meaningful action.

Every organisation
has blind spots.

The people closest to the work often know what’s going wrong. But understanding their experiences isn’t always straightforward.

  • 01Processes that don’t work as intended.
  • 02Changes that don’t go as planned.
  • 03Problems that go unnoticed.
  • 04Ideas that never reach the right people.

Surveys

Easy to send to many people, but they limit how deeply you can explore an answer.

Depth
Limited
Scale
High

Traditional interviews

They provide depth, but require time and resources to conduct and analyse.

Depth
High
Scale
Limited

Lecision

The depth of individual conversations, with the reach to do it at scale.

Depth
High
Scale
High

Lecision removes that trade-off. Explore complex questions through individual AI conversations, without the complexity of traditional research.

Any challenge.
Your approach.

No fixed questionnaires. No predefined research categories.

Whether you’re improving operations, preparing a major change or understanding your teams, Lecision adapts to your research objectives.

Your research. Built around what matters to you.

Illustrative research objectives

Go beyond
the first answer.

Traditional questionnaires ask the same questions, regardless of the answers. Lecision takes a different approach.

Its AI interviewer listens, asks relevant follow-up questions and explores the reasoning behind each response. Every conversation can take a different direction while staying focused on your research objective.

Less box-ticking. More meaningful understanding.

Experience the difference.

Fixed questionnaire
  1. How would you rate shift handovers? (1–5)

    3
  2. Any other comments?

    No answer

Everyone gets the same questions. Why it’s a 3 stays unknown.

Lecision interview

Research objectiveUnderstand why warehouse handovers cause delays.

Lecision

Where does your daily workflow slow down?

Employee

Mostly during shift changes. We often don’t know what’s already been completed.

Lecision

What information is usually missing during those handovers?

Employee

Outstanding orders and unfinished tasks. We sometimes repeat work because nobody knows what’s been done.

Potential insight

Missing handover information may be causing unnecessary delays and duplicated work.

Possible next step

Test a standard handover checklist and measure whether delays decrease.

Illustrative conversation and insight.

From your question
to measurable progress.

01

Define what matters.

Set your objective, audience and context, then approve the AI-drafted interview plan.

02

Let the conversations happen.

Employees join through a personal link. AI holds an in-depth conversation with each of them.

03

Discover the bigger picture.

See recurring themes and differing perspectives across your teams.

04

Turn insights into action.

Decide, assign owners and track what changes.

One connected process. From research to improvement.

Honest answers
need trust.

People should feel safe sharing their experiences, concerns and ideas. That’s why privacy isn’t an afterthought. It’s built into how Lecision works.

Explore how privacy works
01

Your words. Your approval.

Participants can review, edit or decline their interview summary before it contributes to the research.

02

Individual conversations stay private.

Organisations receive protected group insights, not individual conversations or transcripts.

03

Small groups are protected.

Reporting thresholds and additional safeguards help prevent individual participants from being identified.

Frequently asked questions

What can I investigate with Lecision?

Any internal organisational challenge where people’s experiences and perspectives can help you understand the situation. From operational inefficiencies and collaboration issues to system migrations, organisational changes and employee experiences.

How is Lecision different from a survey?

Surveys generally rely on predefined questions. Lecision uses adaptive AI interviews that can ask follow-up questions based on individual responses, helping uncover context and the reasons behind an answer.

Do employees need an account?

No. Employees take part through a personal invitation link, without registering or creating an account. The interview works in a browser on a phone, tablet or computer.

What information can an organisation see?

Organisations see aggregated research insights based on participant-approved summaries. Individual conversations, summaries and transcripts remain private, and reporting safeguards protect smaller groups.

Can I customise the research?

Yes. You define the objective, the departments taking part and the relevant context. AI drafts an interview plan, which you review, tailor and approve before anyone is invited.

What happens after the research?

Lecision helps you interpret findings, document decisions, assign improvement actions and track agreed measures, so the research leads to meaningful follow-up.

Every question deserves
a deeper understanding.

Whatever you’re trying to improve, start by understanding what’s really happening.